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SAMEX EAM Desktop Suite

Conceptual diagram for SAMEX Desktop Suite:



The SAMEX EAM Modules:



Asset Management


All the control you need to seamlessly track and manage asset and specification data throughout its entire life cycle -- from strategic planning, procurement, installation, operation and maintenance to write-off Features:



Work Management

Manage both planned and unplanned maintenance activities, as well as project works control and monitoring in terms of cost and schedule, from initial service request through approval, execution, completion and summary reporting. Work planners can match job tasks to available resources, estimate and obtain approval of costs, establish priorities and initiate maintenance activities across the enterprise.


Help Desk Management


Allows help desk, call center and end users to submit new service requests, tracking and update them through the web. It applies service management best practices through Service Request application, including Service Level Agreement (SLA), Service Categorization, and Prioritization, further align asset and service management goals and priorities in a manner that best supports overall business objectives. By infusing comprehensive SR application, you can:


Contract Management


Fully control your vendor and customer contracts with this Contract Management module, including Terms and Conditions. It provides comprehensive contract management support for price agreement, warranty, blanket, SLA and user-defined contracts.



Material Management


The Material management is the module that provides everything - what, when, where, how much and how valuable - about storeroom materials and their usage. Materials management functionality records all material movements and adjustments, allowing for real-time material tracking, reporting and auditing.


Procurement Management


Support all scope of enterprise-wide procurement, including centralized and distributed purchasing and inventory replenishment. Like all the other SAMEX modules, it comes with the Workflow capability, dramatically speed up the multiple level approval process and simplifies the entire procurement cycle and therefore, minimizes all the potential lost caused by unnecessary delay. In addition, SAMEX can easily integrates with enterprise business systems like ERP to provide a seamless operation to the end users.



SAMEX helps identify the hidden cost and potential of the enterprise operation (i.e. the asset, human and service provider's performance), tightly combine the enterprise strategic direction together with the business objectives through the knowledge base and intelligence that the software provides.


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