Case Studies

Chimelong Ocean Kingdom uses SAMEX to manage the assets and equipment of the park and improve the safety of facilities and equipment

Zhuhai Chimelong, a Macau-adjacent mega-resort, adopted SAMEX EAM in 2013 after global evaluations. The system ensures 100% equipment safety compliance across its theme parks and hotels since 2014’s launch.

Project Background:

Zhuhai Chimelong International Ocean Resort is located in Hengqin New Area, a state-level open new area in China that is close to Macau. It is another world-class super-large comprehensive theme tourist resort invested and constructed by Chimelong Group. The park applies international advanced technology and experience, independently innovates, and adopts the most advanced technological equipment, the most advanced, the latest fashion design and the most perfect management, and strives to create a theme park, luxury hotel, business exhibition, tourism shopping, sports A super tourist resort that integrates leisure.

The resort officially opened in 2014. Since the safety of equipment and facilities is the primary consideration of Chimelong Group, the group has carried out product selection of EAM (Enterprise Asset Management System) software system since 2013. After several international top EAM product demonstrations, inspections, and many exchanges with different software suppliers, The resort has chosen SAMEX software as the group’s strategic partner, and SAMEX’s asset management system manages the life cycle of all the group’s assets.

Project Scope:

The implementation scope of Zhuhai Chimelong Asset Management System includes the following:

1) Asset ledger management: user management equipment ledger, and operation time management of amusement equipment

2) Work order management: carry out daily maintenance, engineering project management and fault reporting of amusement equipment

3) Inventory management: record the materials used on the work order

4) Human resource management: record staff attendance

5) Operational safety management

The scope of the project mainly includes:

1) Life Supporting System – The main service object of the life support system is the rare marine organisms in the ocean kingdom. Due to the high value of these organisms, the management of the relevant life support system equipment has become extremely important, including water composition and temperature. There are hundreds of equipments such as monitoring system and oxygen pump.

2) Rides – Rides – The resort currently has the world’s top, largest, and most imaginative marine animal theme park. In addition to marine life, it also includes the world’s first unique design combining large-scale amusement facilities with precious animal exhibition areas; Asia’s first flying roller coaster with the longest track in the world; Asia’s first water roller coaster; the world’s largest aquarium and acrylic glass; the world’s largest aquarium and acrylic glass; The largest parade lineup of marine-themed floats, etc.

3) Personnel attendance in the park, as well as asset and equipment management of Chimelong General Affairs Department and Marine Science Museum.

4) Person-time tracking of attractions and facilities.

5) Employee facility training management.

Solution:

3.1 Asset and Equipment Ledger

3.1.1 Assets and equipment management

The Asset Equipment Ledger is used to define the park owned or leased asset equipment and locations. Asset module ledger management is a core functional module of the SAMEX system, including equipment operating location hierarchical structure data, equipment ledger basic data, equipment/spare parts relationship data, equipment technical parameter attribute data, equipment operating time, downtime history, equipment Maintenance history data and more. Asset equipment should include two aspects: game equipment/facilities and infrastructure equipment (water, electricity, air conditioning, elevators, turnstiles, etc.). These equipment/facility should gradually carry out data establishment during the infrastructure construction stage and the selection and installation stage of game equipment, and the manufacturer or supplier of the equipment/facility should provide the corresponding data.

3.1.2 Operating position

The running location application is used to manage the location information of all asset devices in the system, and manages the logical hierarchy between devices through a tree structure. All location records can be imported into the system through EXCEL.

3.2 Work Order Management

3.2.1 Work Order

The work order is the core of the maintenance management work of each department and each workshop. It can specify the tasks to be completed and the employees, spare parts and tools required to complete the work, and report maintenance failures. The main department of the work order is the engineering department. Daily maintenance work orders are reported by other departments, and the maintenance center will receive the orders and distribute them to the foreman or other on-duty employees.

3.2.2 Maintenance plan

The maintenance plan is the maintenance work performed on a regular basis to keep the assets and equipment running efficiently. By planning the staff, materials, and tools required for the regularly scheduled maintenance and inspection work orders, and formulating corresponding operation steps for the maintenance work. The system can automatically generate maintenance work orders on a regular basis according to the cycle set by the maintenance plan, and can also manually generate work orders in advance or delay according to the actual situation such as vacation time.

3.2.3 Work Step Template (Standard Operating Procedure SOP)

The work step template can create templates for maintenance plans and maintenance work orders, including: the steps that must be performed to complete the work, the number of employees required and working hours, and the materials and tools required to complete the work. Inspection routes can be specified in each execution step of the work step template.

3.2.4 Equipment fault code system

The fault code system is another core content of the knowledge base of the enterprise asset management system. In order to effectively assist in the analysis of equipment faults, find out the optimization scheme, improve the efficiency of equipment use, and reduce maintenance costs. It is used to record the found equipment failures and their phenomena, as well as the causes and solutions found in the maintenance work. It is required to accurately record all the information of the fault when each defect elimination work order and emergency repair work order is completed and the completion report is made.

3.2.5 Engineering project management

It is used to maintain and manage the engineering projects in the park, and record the construction party, project progress, time and other information.

3.3 Inventory management

3.3.1 Warehouse

The warehouse application can be used to define all warehouse information for a company and the general ledger account code for each warehouse location.

3.3.2 Bill of Materials

The Bill of Materials application is used to define spare parts and add them to the warehouse’s inventory list. All spare parts to be used on the work order must first be defined in the material roster, and they need to be added to the warehouse.

3.3.3 Inventory management

Manage spare parts quantities, costs, and their detailed transactions in different warehouses. The biggest difference between this application and the material roster is that inventory management is the daily operation of warehouse managers, but if a new material appears in the warehouse, the material roster program must be used to add a material code.

3.3.4 Outlet and transfer

The Outlet and Transfer application is used to complete the action of issuing material to the maintenance worker. Through this application, material issuance and material transfer between warehouses or shelves can be completed.

3.4 Human resources

Record the basic information of the staff, maintain and manage the monthly total working hours of the staff in order to count the efficiency of the staff’s monthly working hours, and provide the staff working hours records.

3.5 Mobile Work Assistant

Through the mobile work assistant, functions such as maintenance work orders, maintenance work orders, material collection, asset equipment viewing, and inventory counting can be completed on mobile devices.

3.6 Provide various reports (some test data examples)

Monthly Reliable Form

Training Record Form

Amusement Equipment Operation Work Report Form

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