Asset and equipment ledger

Provide a complete data record for the purpose of close tracking and management of the enterprise's assets and equipment from strategic planning, procurement, installation, operation, maintenance and even the entire life cycle of decommissioning. Functions:

• ● Record asset equipment details - including equipment code and description, current location, meter readings, equipment specification attributes , suppliers and maintenance Contract, MTBF (Mean Time Between Failure), MTTR (Mean Time To Repair) and repair history, etc. - continuously optimizing the economics and life cycle of equipment.
• ● Corresponding to the tree structure system of location and equipment, the cost of related equipment is summed up and accumulated, so as to provide the annual maintenance of equipment. Provide accurate data support for repair budget, repair cost estimation, and the best time to scrap equipment.
• ● Manage different devices time based, Odometer reading and operating status monitoring Active maintenance based on condition monitoring to reduce passive maintenance of equipment and reduce unnecessary downtime.

Applications include: asset location, status checking, equipment ledger, meter location.

Work order

CM/EM) repairs and project management, including owner, cost and progress monitoring. The planner can designate appropriate technical personnel according to the specific needs of the work, formulate the execution plan, calculate the execution cost, and provide a complete process management for the preliminary work application, approval, execution, completion, and even the final work report. Functions as below:

• ● Provide material and personnel availability analysis tools, as well as equipment utilization, cost preview - help reduce material and personnel maintenance repair cost.
• ● The preventive maintenance function can schedule and automatically generate work orders, and the maintenance work template can ensure that the specific skills required and materials are in place in time to reduce delays caused by lack of materials and people.
• ● Automatic calculation of work order cost, convenient for budget and pre-approval, and easy comparison of budget cost and actual cost difference, find out the reason.
• ● The work order provides maintenance objects, responsible persons, schedules, importance levels and current status and other related data including faults Fault reasons, etc., can be easily inquired according to different needs.

Applications include: work order management, preventive maintenance, repair templates, and fixed-point inspections.

Service Desk Management

Let the service desk (call center) or end users submit service applications directly online, and track progress and quality through the process. Service Desk Management configures the best industry rules for service management, including Service Level Agreement (SLA), Service Categorization and Request Prioritization, to better manage customer service requests and service department performance, So as to provide customers with more professional support and achieve business goals. Through the SAMEX Service Desk Management Module, features:

• ● Clearly define the type of service provided by the enterprise, improve the internal communication ability of the enterprise, and improve the service level.
• ● Establish enterprise service level agreements (SLAs) and monitor to improve the relationship behtween enterprise and departments and outsourced contractors communication, thereby improving the overall service quality.
• ● Automatic monitoring of service levels and service commitments to avoid all losses caused by non-compliance.
• ● With automatic reminder and reporting function, reduce the possibility of human negligence.

Asset Contract Management

Comprehensive management of business contracts between companies and customers and suppliers, including terms and prices. This module covers most of the important contract forms in business, including price contracts, fixed purchase contracts (Blanket), maintenance contracts and user-defined contracts. Function:

• ● Contracts include Service Level Agreements (SLAs), which automatically monitor supplier performance to identify unreliable suppliers and inferior products, and use this as the basis for supplier ratings.
• ● The service level defined in the contract will be automatically monitored, alerted and reported to reduce any kind of loss.
• ● Any work that does not meet the contract service level can find out the root cause of the problem through the report analysis capability.
• ● The contract contains a price agreement, and the system can automatically suggest the best price and the best supplier for each purchase.
• ● The contract includes a quota purchase agreement (Blanket), and the corresponding quota will be automatically deducted for each purchase, and the remaining amount will be provided at any time. Amount consultation.

Applications include: price agreement contracts, maintenance contracts, fixed purchase contracts (Blanket), and user-defined contracts.

Inventory material management

Provide comprehensive functions required for enterprise material management, such as material name, use time, where to use, use quantity, material price and so on. This module simultaneously records all historical data of material relocation, inventory, and quantity adjustment, and provides a large number of report analysis functions:

• ● Analyze the transaction records of inventory materials, optimize warehouse management processes, reduce unnecessary inventory materials, and save enterprise costs.
• ● Help enterprises to accurately analyze the materials required for projects and work orders, and purchase only the required materials under the premise of the contract framework to avoid heavy materials and mistakes. material. Reduce losses caused by lack of materials and provide enterprises with conditions for resource sharing.
• ● According to the quantity used in the past and the order schedule, SAMEX provides an automatic process of material re-ordering to advise users on Reorder items when appropriate.
• ● Provide reports and audit records of all transaction records, such as count date, delivery details, etc.
• ● Provides specialized functions for inventory personnel, as well as routine query functions for ordinary users.

Applications include: bill of materials master roster, inventory management, material release/return relocation.

Material Procurement Management

Provide comprehensive functions required for enterprise material management, such as material name, use time, where to use, use quantity, material price and so on. This module simultaneously records all historical data of material relocation, inventory, and quantity adjustment, and provides a large number of report analysis functions:

• ● Analyze transaction records of inventory materials, optimize warehouse management processes, reduce unnecessary inventory materials, and save business costs.
• ● Help enterprises to accurately analyze the materials required for projects and work orders, and purchase only the required materials under the premise of the contract framework to avoid heavy materials and wrong materials. Reduce losses caused by lack of materials and provide enterprises with conditions for resource sharing.
• ● According to the quantity used in the past and the ordering schedule, SAMEX provides an automatic process of material re-ordering to suggest the user to re-order the material at an appropriate time.
• ● Provide reports and audit records of all transaction records, such as count date, delivery details, etc.
• ● Provides specialized functions for inventory personnel, as well as routine query functions for ordinary users.

Applications include: bill of materials master roster, inventory management, material release/return/relocation.