SAMEX Smart Cleaning
With traditional cleaning technology as the core, supplemented by artificial intelligence technology, the purpose of improving cleaning efficiency and reducing labor costs is achieved, and the contradiction between efficiency and cost is solved.
The Next Step in Facility Management Digitization
The pace of digitalization in the facility management space has been slowly accelerating over the past two years. Large service providers such as ISS, Mitie and Sodexo have focused their digitalization efforts on improving the efficiency of maintenance processes through IoT monitoring platforms and mobile apps for field workers. But with the new focus on workplace cleanliness and hygiene after COVID-19, will the digitization of cleaning finally take the leap?
Digitization of the cleaning services market is slow. It is still very labor-intensive, with as much as 95% of cleaning costs attributed to labor. Cleaning is often overlooked by digital initiatives in favor of optimizing service lines where labor is more expensive or scarce. But with many companies set to double their cleaning spending over the next year, the motivation to optimize cleaning will change quickly. A U.S. facility manager recently admitted to us, “It’s not feasible to double our cleaning spending in the long run. I want to apply labor more intelligently based on building usage.”
In recent weeks, technology vendors have rolled out a range of new digital tools to help service companies deliver cleaning services more efficiently. SAMEX has upgraded its Work Assistant app to provide cleaners with needs-based floor plan work orders. SoftBank is giving free trials to its cleaning robot "Whiz," which uses artificial intelligence and vision technology to clean floors. Location-based technology company Mapxus has introduced indoor location tracking data and can be integrated with SAMEX SMART FM, a holistic solution that captures data from cleaning vehicles and ID cards to maintain auditable tracking of premises cleaning efforts.
As COVID-19 supports the business case for smart cleaning technologies, we expect large facility management companies to make cleaning the next focus of their digital strategies. They will focus their investments on technology that will help them deploy their employees more efficiently and document all their work. But not all companies will invest. Some facility managers have opted to push cleaning to building occupants, encouraging them to self-sanitize workstations and meeting rooms after use.
Cleaning tasks and checklists
Cleaning schedule
Cleaning scheduling and quality control
Smart Cleaning Process
1. Create a work order
When abnormal situations are found, create work orders in time
2. Execute the work order
Follow the recommendations of the work order and complete the task satisfactorily
3. Follow-up work
Create follow-up jobs and schedule them
6. The cleaning is completed
cleaning task completed
5. Start cleaning
Scan the QR code or NFC, Bluetooth to confirm that it is in place, and follow the instructions
4. Receive work orders
Cleaning staff receives work order via scheduling app
1. Create a work order
When abnormal situations are found, create work orders in time
2. Execute the work order
Follow the recommendations of the work order and complete the task satisfactorily
4. Receive work orders
Cleaning staff receives work order via scheduling app
3. Follow-up work
Create follow-up jobs and schedule them
5. Start cleaning
Scan the QR code or NFC, Bluetooth to confirm that it is in place, and follow the instructions
6. The cleaning is completed
cleaning task completed
Some other things Smart Clean can do include:
See where cleaning is missing
Simple check, planned consumption vs actual consumption
Keep cleaning records
Speed up cleaning schedule
Eliminate inconvenient paperwork
Optimize cleaning routes
Schedule regular cleaning
Manage work history and notes
Update new plan to optimize cleaning process
Record payment history
Generate cleaning fee estimates
Manage equipment inventory
Track the time of each cleaning
Track the location of cleaning crews on site
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